Covid-19: Council’s message to residents and business in Mole Valley

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All households in Mole Valley will receive a letter from the council explaining the help on offer to lessen the impact of the Covid-19 crisis.

The package of measures includes a scheme to help residents who will struggle to pay council tax; an emergency fund to help community organisations; and a promise to pay its own bills to local businesses faster than usual.

In a statement, MVDC Leader Councillor Stephen Cooksey says:  “Last week was an extraordinary week for all of us and I would like to thank everybody in the district for pulling together and assisting each other, as we continue staying at home to stop the spread of coronavirus.

“Within the council we now have almost all of our staff working from home, they are providing vital services and virtual assistance within key areas such as Housing, Council Tax, Benefits and Business Support. 

“Residents have been contacting us about Council Tax payments, benefits and housing dilemmas and we are working at pace.  We are aware that some people will struggle to pay their Council Tax and if that is you, then please do contact us to discuss this.  Income from your Council Tax enables us to pay for vital services that support the vulnerable, these may be your family, friends and neighbours so if you can pay, please continue to do so as the funds for this are much needed. 

Further details on all the assistance available to residents is on the Financial Support for Residents page of the MVDC website.

A copy of the letter being sent to all households, which has many useful links and contacts, can be found here.

Cllr Cooksey also stresses the Council’s efforts to support local business. All eligible businesses should soon receive a letter encouraging them to access the government’s Small Business Grant Scheme, and a similar scheme for retail, hospitality and leisure. This latter scheme will pay out up to £25,000 per property.

Details for these schemes, and other assistance can be found on the Business Support pages on the MVDC website.

For residents, there is a reminder that they if they need help or advice they can access the Community Helpline 0300 200 1008 (non-emergencies only). Mole Valley staff are working on this service in conjunction with Surrey County Council.

Last week Mole Valley lifted charges at all its car parks until further notice.

The council website is available and while its offices are all closed you can call between the hours of 8.30am – 5pm, on the normal number 01306 885001.

Cllr Cooksey also says that If you have the capacity to help others you can register via on the coronavirus pages, or call on 0300 200 1008.

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